Derwent Living

Derwent Living is an independent, not-for-profit provider of affordable and specialist housing in the Midlands, Yorkshire and the South East. As well as homes to rent for people on lower incomes, Derwent Living offers properties for retired people, homes for sale through part-buy, part-rent schemes, residential lettings and key-worker accommodation.[1] Derwent Living is the trading name of Derwent Housing Association Limited, based at Pride Park in Derby, United Kingdom. Derwent Living relocated from two different sites on Phoenix Street and Stuart Street, Derby to its current headquarters in December 2003.

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Derwent Living provide affordable housing for those in greatest need. In order to fund these schemes, Derwent Living uses its profits from its commercial student accommodation activities to develop its social housing projects.

These projects include homes to rent for people on lower incomes; young professionals looking for their first property; homes to rent and buy for people aged 55 or over (usually grouped together in order to create retirement communities); accommodation for NHS staff; and special need schemes for frail elderly people including Asian elders.

Derwent Living is governed by a board of management. The board comprises members with relevant knowledge and skills, all of whom have an interest in housing and in particular the provision of housing for those in need. Derwent Living conducts its business through its board which is legally responsible for the affairs of the company.[2]

They incorporate the views of its residents through consultation, participation and annual customer satisfaction surveys. In 2009 the Audit Commission offered a mixed rating – “Derwent Living responds well to the needs of individual customers, but there are some basic gaps in how its service is managed”[3] – but has since received several awards for customer service.[4][5]

Derwent Living is one of the largest housing associations in the Midlands, responsible for around 15,000 properties[6] and has continued to build homes despite the recent economic downturn.[7][unreliable source?] The estate agent Savills put Derwent Living in a list of the top 11 providers of purpose built student housing, of which only three were housing associations.[8]

Derwent Facilities Management Limited (Derwent fm) is a subsidiary of Derwent Living. They are based at Hornbeam Business Park, Hookstone Road in Harrogate. Derwent fm offer integrated and bundled services or individual services (such as cleaning, security, maintenance etc.) to suit the needs of clients.

Derwent fm operates across a wide spectrum of clients including student accommodation, central and local government, private sector and health and education.[9]

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